Using the email functionality within Brellium is a key part of maximizing your organization’s results. Customizable templates and scheduling options allow you to send emails at specific times, to specific providers, and for specific issues—helping you get the most out of your communication. This is achieved by breaking your audit set into subsets. Email variables help extract relevant information from these subsets for ease of use and greater efficiency.
Below is a list of common email variables along with brief explanations of each. To explore how these variables appear in practice, use the Preview Email feature within the app.
Scheduled Email Variables:
Audit Summary
audits.numDescription: Total number of audits conducted for the provider.
audits.num_critical_errorDescription: Number of audits that had critical errors (has audit flag labeled as Critical Error).
Provider Information
provider.nameDescription: Full name of the provider (e.g., "Jane Doe").
provider.first_nameDescription: First name of the provider.
provider.last_nameDescription: Last name of the provider.
provider.email_display_nameDescription: Display name used in the provider's email. Note: This can be configured for any person's record, but this field is not widely used and defaults to the full name.
Audit Score Averages
aggregate.audit.scoreDescription: Average audit score for this specific provider across all audited sessions.
overall.aggregate.audit.scoreDescription: Average audit score across all providers in the organization.
Audit Results and Feedback
aggregate.audit.resultsDescription: Full audit results for the provider, including session details, questions, answers, and scores.
Feedback List: This includes only audits with failed responses and considers feedback in the context of failed questions.
audit.question_answer_feedback_listDescription: Questions and answers that received feedback, sorted by session date.
audit.question_answer_feedback_list_initialsDescription: Questions and answers that received feedback, sorted by client initials.
audit.question_answer_feedback_list_first_nameDescription: Questions and answers that received feedback, sorted by client’s first name.
audit.question_answer_feedback_list_initials_mm_dd_yyyyDescription: Feedback list with client initials and session dates formatted as MM-DD-YYYY.
audit.question_answer_feedback_list_initials_dd_mm_yyyyDescription: Feedback list with client initials and session dates formatted as DD-MM-YYYY.
audit.question_answer_feedback_list_initials_timesDescription: Feedback list with client initials and session start times.
audit.question_answer_feedback_list_client_idDescription: Feedback list with client IDs.
audit.question_answer_feedback_question_setDescription: Feedback organized by question set.
Flagged Responses and Remediations
In this case, "flagged" refers to meeting the email criteria.audit.responses_with_remediationsDescription: List of flagged answers that include suggested remediations or corrections.
audit.responses_with_remediations_datesDescription: List of flagged answers that include suggested remediations or corrections with session dates.
audit.responses_with_remediations_dates_initialsDescription: List of flagged answers that include suggested remediations or corrections with session dates and client initials.
audit.responses_with_remediations_dates_times_initialsDescription: List of flagged answers that include suggested remediations or corrections with session dates, start times, and client initials.
audit.responses_with_remediations_dates_client_idDescription: List of flagged answers that include suggested remediations or corrections with session dates and client IDs.
audit.remediations_by_question_setDescription: Flagged responses grouped by question set, summarizing remediations.
Audit Date Range Metadata
audit.start_date_monthDescription: Month (e.g., "May") when the audit window started.
audit.start_date_dayDescription: Day of the month when the audits started.
audit.end_date_monthDescription: Month when the audits ended.
audit.end_date_dayDescription: Day of the month when the audits ended.
audit.start_dateDescription: Full audit window start date (formatted as YYYY-MM-DD).
audit.end_dateDescription: Full audit window end date (formatted as YYYY-MM-DD).
Session Date Metadata
audit.earliest_session_dateDescription: The earliest session date included in the audit.
audit.earliest_session_date_mm_dd_yyyyDescription: The earliest session date included in the audit, formatted as MM-DD-YYYY.
audit.earliest_session_date_dd_mm_yyyyDescription: The earliest session date in the audit, formatted as DD-MM-YYYY.
audit.latest_session_dateDescription: The latest session date included in the audit.
audit.latest_session_date_mm_dd_yyyyDescription: The latest session date in the audit, formatted as MM-DD-YYYY.
audit.latest_session_date_dd_mm_yyyyDescription: The latest session date in the audit, formatted as DD-MM-YYYY.
Performance Highlights
audit.therapy_questions_ranked_top_threeDescription: The three highest-scoring questions in the given therapy set.
audit.therapy_questions_ranked_bottom_threeDescription: The three lowest-scoring questions in the given therapy set.
Instant Email Variables
There are also distinct variables available for instant emails, which generally follow the same structure as those used in scheduled emails. While instant emails function similarly to scheduled ones, the key difference is that they provide feedback on a specific audit, allowing providers to make necessary changes in a more timely manner. The variables are listed below:
provider.nameprovider.first_nameprovider.last_nameprovider.email_display_nameaudit.audit_dateaudit.audit_date_mm_dd_yyyyaudit.audit_date_dd_mm_yyyyaudit.session_dateaudit.session_date_mm_dd_yyyyaudit.session_date_dd_mm_yyyyaudit.session_timeaudit.scoreaudit.responses_with_remediationThe following variables use the same definition of “feedback” as outlined above in the Scheduled Email Variables section.
audit.question_answer_feedback_listaudit.question_answer_feedback_list_initialsaudit.question_answer_feedback_list_first_nameaudit.question_answer_feedback_list_initials_mm_dd_yyyyaudit.question_answer_feedback_list_initials_dd_mm_yyyyaudit.responses_with_remediations_dates_initials
reviewer.emailreviewer.display_namebcba.namebcba.first.nameclient.initials
For help with using email variables or improving your email efficacy, please reach out to your Brellium account manager or [email protected].